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Fictional demo data · Guardians Solutions

Follow-up Escalations

Manual demo timestamps · resolving a case leaves its task unchanged.

Demo data

Open

2

Acknowledged

1

Resolved

0

E-31 · Level 2 · 55h overdue

Open

Follow-up overdue: quotation reply

Sanken Construction · Kasun Perera

Due: 2026-11-02 10:00 (mock) · Underlying task: Not closed

    E-32 · Level 1 · 26h overdue

    Acknowledged

    No response to WhatsApp enquiry

    Peradeniya Hardware · Dilani Fernando

    Due: 2026-11-03 15:00 (mock) · Underlying task: Not closed

    • Called, no answer — retry tomorrow (demo)

    E-33 · Level 2 · 77h overdue

    Open

    AMC proposal not sent

    Lanka Hospitals (demo) · Ravi Kumar

    Due: 2026-11-01 12:00 (mock) · Underlying task: Not closed